/* 投诉建议页面样式 */
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

/* 确保 Font Awesome 图标正确显示 */
.fas, .far, .fal, .fab {
    font-family: "Font Awesome 5 Free", "Font Awesome 5 Pro", "Font Awesome 5 Brands" !important;
}

.fas {
    font-weight: 900 !important;
}

.far {
    font-weight: 400 !important;
}

.fab {
    font-weight: 400 !important;
}

/* 为所有 i 标签确保 Font Awesome 字体 */
i[class*="fa"] {
    font-family: "Font Awesome 5 Free", "Font Awesome 5 Pro", "Font Awesome 5 Brands" !important;
    font-style: normal !important;
    font-variant: normal !important;
    text-rendering: auto !important;
    -webkit-font-smoothing: antialiased !important;
    -moz-osx-font-smoothing: grayscale !important;
}

body {
    font-family: 'Microsoft YaHei', Arial, sans-serif;
    line-height: 1.6;
    color: #333;
    background-color: #f8f9fa;
}

.zh_container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Banner区域 */
.zh_banner_section {
    background: linear-gradient(135deg, rgba(26, 188, 156, 0.9), rgba(52, 152, 219, 0.9)),
                url('https://images.unsplash.com/photo-1556761175-b413da4baf72?w=1920&h=600&fit=crop') center/cover;
    height: 500px;
    display: flex;
    align-items: center;
    color: white;
    position: relative;
    overflow: hidden;
}

.zh_banner_overlay {
    width: 100%;
    height: 100%;
    display: flex;
    align-items: center;
}

.zh_banner_content {
    text-align: center;
    z-index: 2;
}

.zh_banner_title {
    font-size: 3rem;
    font-weight: 700;
    margin-bottom: 20px;
    text-shadow: 2px 2px 4px rgba(0,0,0,0.3);
}

.zh_banner_subtitle {
    font-size: 1.2rem;
    margin-bottom: 40px;
    opacity: 0.9;
    max-width: 600px;
    margin-left: auto;
    margin-right: auto;
}

.zh_banner_features {
    display: flex;
    justify-content: center;
    gap: 50px;
    margin-top: 40px;
}

.zh_feature_item {
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 1.1rem;
}

.zh_feature_item i {
    font-size: 1.5rem;
    color: #1abc9c;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

/* 主要内容区域 */
.zh_main_section {
    padding: 80px 0;
}

.zh_content_wrapper {
    display: grid;
    grid-template-columns: 1fr 1.2fr;
    gap: 60px;
    align-items: start;
}

/* 卡片通用样式 */
.zh_contact_card,
.zh_feedback_card {
    background: white;
    border-radius: 20px;
    padding: 40px;
    box-shadow: 0 15px 35px rgba(0,0,0,0.1);
    transition: all 0.3s ease;
}

.zh_contact_card:hover,
.zh_feedback_card:hover {
    transform: translateY(-5px);
    box-shadow: 0 25px 50px rgba(0,0,0,0.15);
}

.zh_card_header {
    margin-bottom: 30px;
    text-align: center;
}

.zh_card_header h2 {
    font-size: 1.8rem;
    color: #2c3e50;
    margin-bottom: 10px;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 12px;
}

.zh_card_header h2 i {
    color: #1abc9c;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

.zh_card_header p {
    color: #7f8c8d;
    font-size: 1rem;
}

/* 联系信息样式 */
.zh_tsyj_contact_list {
    margin-bottom: 30px;
}

.zh_tsyj_contact_item {
    display: flex;
    align-items: center;
    gap: 20px;
    padding: 20px 0;
    border-bottom: 1px solid #e9ecef;
}

.zh_tsyj_contact_item:last-child {
    border-bottom: none;
}

.zh_tsyj_contact_icon {
    width: 60px;
    height: 60px;
    background: linear-gradient(135deg, #1abc9c, #3498db);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.zh_tsyj_contact_icon i {
    color: white;
    font-size: 1.3rem;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

.zh_tsyj_contact_info h4 {
    color: #2c3e50;
    font-size: 1.1rem;
    margin-bottom: 5px;
}

.zh_tsyj_contact_info p {
    color: #7f8c8d;
    font-size: 0.95rem;
    line-height: 1.5;
}

.zh_contact_note {
    background: linear-gradient(135deg, rgba(26, 188, 156, 0.1), rgba(52, 152, 219, 0.1));
    padding: 20px;
    border-radius: 12px;
    border-left: 4px solid #1abc9c;
    display: flex;
    align-items: flex-start;
    gap: 12px;
}

.zh_contact_note i {
    color: #1abc9c;
    font-size: 1.2rem;
    margin-top: 2px;
    flex-shrink: 0;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

.zh_contact_note p {
    color: #2c3e50;
    font-size: 0.9rem;
    line-height: 1.6;
}

/* 表单样式 */
.zh_feedback_form {
    margin-top: 10px;
}

.zh_form_row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 20px;
    margin-bottom: 20px;
}

.zh_form_group {
    margin-bottom: 25px;
}

.zh_form_group label {
    display: block;
    margin-bottom: 8px;
    font-weight: 600;
    color: #2c3e50;
    font-size: 0.95rem;
}

.zh_required {
    color: #e74c3c;
}

.zh_form_group input,
.zh_form_group select,
.zh_form_group textarea {
    width: 100%;
    padding: 15px;
    border: 2px solid #e9ecef;
    border-radius: 12px;
    font-size: 1rem;
    transition: all 0.3s ease;
    background: #f8f9fa;
    font-family: inherit;
}

.zh_form_group input:focus,
.zh_form_group select:focus,
.zh_form_group textarea:focus {
    outline: none;
    border-color: #1abc9c;
    background: white;
    box-shadow: 0 0 0 3px rgba(26, 188, 156, 0.1);
}

.zh_form_group textarea {
    resize: vertical;
    min-height: 120px;
    line-height: 1.6;
}

.zh_form_submit {
    text-align: center;
    margin-top: 30px;
}

.zh_submit_btn {
    background: linear-gradient(135deg, #1abc9c, #3498db);
    color: white;
    border: none;
    padding: 16px 40px;
    font-size: 1.1rem;
    font-weight: 600;
    border-radius: 25px;
    cursor: pointer;
    transition: all 0.3s ease;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    min-width: 160px;
    justify-content: center;
}

.zh_submit_btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 10px 20px rgba(26, 188, 156, 0.3);
}

.zh_submit_btn:disabled {
    opacity: 0.7;
    cursor: not-allowed;
    transform: none;
}

.zh_form_notice {
    margin-top: 20px;
    color: #7f8c8d;
    font-size: 0.9rem;
    display: flex;
    align-items: center;
    justify-content: center;
    gap: 8px;
}

.zh_form_notice i {
    color: #1abc9c;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

/* 服务承诺区域 */
.zh_promise_section {
    padding: 80px 0;
    background: white;
}

.zh_section_header {
    text-align: center;
    margin-bottom: 60px;
}

.zh_section_header h2 {
    font-size: 2.5rem;
    color: #2c3e50;
    margin-bottom: 20px;
    position: relative;
}

.zh_section_header h2::after {
    content: '';
    position: absolute;
    bottom: -10px;
    left: 50%;
    transform: translateX(-50%);
    width: 60px;
    height: 4px;
    background: linear-gradient(90deg, #1abc9c, #3498db);
    border-radius: 2px;
}

.zh_section_header p {
    font-size: 1.1rem;
    color: #7f8c8d;
    max-width: 500px;
    margin: 0 auto;
}

.zh_promise_grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 30px;
}

.zh_promise_item {
    background: #f8f9fa;
    padding: 40px 30px;
    border-radius: 20px;
    text-align: center;
    transition: all 0.3s ease;
    border: 2px solid transparent;
}

.zh_promise_item:hover {
    transform: translateY(-8px);
    border-color: #1abc9c;
    box-shadow: 0 20px 40px rgba(26, 188, 156, 0.15);
}

.zh_promise_icon {
    width: 80px;
    height: 80px;
    background: linear-gradient(135deg, #1abc9c, #3498db);
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    margin: 0 auto 25px;
    transition: all 0.3s ease;
}

.zh_promise_item:hover .zh_promise_icon {
    transform: scale(1.1);
}

.zh_promise_icon i {
    font-size: 2rem;
    color: white;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

.zh_promise_item h3 {
    font-size: 1.4rem;
    color: #2c3e50;
    margin-bottom: 15px;
}

.zh_promise_item p {
    color: #7f8c8d;
    line-height: 1.6;
}

/* 模态框 */
.zh_modal {
    display: none;
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    background: rgba(0,0,0,0.5);
    z-index: 9999;
    animation: fadeIn 0.3s ease;
}

.zh_modal_content {
    position: absolute;
    top: 50%;
    left: 50%;
    transform: translate(-50%, -50%);
    background: white;
    border-radius: 20px;
    padding: 0;
    max-width: 500px;
    width: 90%;
    animation: slideIn 0.3s ease;
}

.zh_modal_header {
    text-align: center;
    padding: 40px 30px 20px;
    border-bottom: 1px solid #e9ecef;
}

.zh_modal_header i {
    font-size: 3.5rem;
    color: #1abc9c;
    margin-bottom: 20px;
    font-family: "Font Awesome 5 Free" !important;
    font-weight: 900 !important;
}

.zh_modal_header h3 {
    font-size: 1.6rem;
    color: #2c3e50;
}

.zh_modal_body {
    padding: 25px 30px;
    text-align: center;
    color: #7f8c8d;
    line-height: 1.6;
}

.zh_modal_footer {
    padding: 20px 30px 40px;
    text-align: center;
}

.zh_modal_btn {
    background: linear-gradient(135deg, #1abc9c, #3498db);
    color: white;
    border: none;
    padding: 15px 35px;
    border-radius: 25px;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    font-size: 1rem;
}

.zh_modal_btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 8px 15px rgba(26, 188, 156, 0.3);
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

@keyframes slideIn {
    from { 
        opacity: 0;
        transform: translate(-50%, -60%);
    }
    to { 
        opacity: 1;
        transform: translate(-50%, -50%);
    }
}

/* 响应式设计 */
@media (max-width: 768px) {
    .zh_banner_title {
        font-size: 2.2rem;
    }
    
    .zh_banner_subtitle {
        font-size: 1rem;
    }
    
    .zh_banner_features {
        flex-direction: column;
        gap: 20px;
        align-items: center;
    }
    
    .zh_content_wrapper {
        grid-template-columns: 1fr;
        gap: 40px;
    }
    
    .zh_form_row {
        grid-template-columns: 1fr;
    }
    
    .zh_contact_card,
    .zh_feedback_card {
        padding: 30px 20px;
    }
    
    .zh_promise_grid {
        grid-template-columns: 1fr;
    }
    
    .zh_section_header h2 {
        font-size: 2rem;
    }
    
    .zh_container {
        padding: 0 15px;
    }
}